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Shipping, Returns & Gift Wrap

Our Commitment

At Monograms Ltd., we always have "the perfect gift with a personal touch." Please contact us at contactus@monogramsltd.com if you have any questions about our products, or if you have any kind of special request.   We love to go that extra mile to make you happy--just let us know how! Every special gift from Monograms Ltd. should bring smiles!

Custom Orders

Please do not hesitate to contact us with special requests. We are always happy to work with you. In some cases, there may be a small upcharge for custom requests--we'll let you know!

Returns

We cannot accept returns on customized gifts.  All personalized items are final sales.  If an error in the personalization was made by Monograms Ltd., we will gladly correct it at no charge to you.  Please double-check your personalization before placing your order.  We assume no liability and cannot guarantee items brought in for embroidery that are not sold by Monograms Ltd.

Shipping

We will happily ship your purchases to anywhere in the U.S. If you require international shipping, please contact us regarding rates.  If you are in the metro-Atlanta area and would prefer to pick up your gift items rather than have us ship them, please enter your billing address as the shipping address and then the word "PICKUP" as the Coupon Code at checkout to remove the shipping charge.

Shipping Costs

Up to $15.00 $ 6.25
15.01 - $30.00 $ 7.50
$30.01 - $50.00 $ 9.75
$50.01 - $100.00 $ 12.25
Over $100.00 $ 15.00

Gift Wrapping

At Monograms Ltd., gift-wrapping is always free!  We will wrap your gift before shipping in our signature gift bag and tissue and include a gift card for your use.  Or, let us know what you would like on the gift card and we'll gladly fill it out for you!